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At Master Tech Auto, all labor is guaranteed for NINETY (90) DAYS unless otherwise stated in writing on your invoice as provided at the time of service.
All parts carry warranty as directly provided by the manufacturer. Master Tech does not currently offer extended warranties on parts. Most new parts have a one-year warranty. Ask your technician about specific warranty information on both labor and any parts supplier warranties on all jobs and services.
Each part supplier maintains it's own warranty policy. Please ask for printed information on specific manufacturer warranties at the time of service. We gladly provide up-to-date information on any part supplier on request.
For more information or questions regarding service and parts warranties, please call (509) 545-6165 to speak to an ASE Certified Master Technician.
UPDATED February 2009
Some people just slap cheap brakes on. Not here at Master Tech. We take your brakes very seriously. Using the best pads and performing specially trained (proprietary) procedures to set the brake job up for long term high level performance is our goal. At Master Tech, no squeaks are allowed, ever. If your brakes make noise when we are done, bring them back. Period (this rarely happens). Noise warranty applies down to 10% wear.
Here's the deal, when you buy a new car they have brakes, and they don't squeak.....right. So why can't an after market shop do the same?
Master Tech can! A brake job is really a minor machining operation. Attention to detail, training, specs, use of chemicals and procedures can get right back to that factory setup. Or in our case, even better. With the use of Performance Friction pads we are sometimes well above factory spec. These brakes should last 60- 80,000 miles in some cases. (I have seen over 100K). Other shop use what are marketed as 'premium' pads from local vendors but really they are mid grade or worse with a fancy title (they need you back again in two years for the same work).
Because of our in-stock supply of PF brakes we can sell premium pads for about the same as other mid-grade types. The result, great brakes that give you a better feel and last a long, long time. Along with servicing the rest of the system correctly there is just no better brakes out there.
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